Order confirmation emails are sent to clients when their order has been received and processed. Refunds for orders cancelled within 24 hours are issued for 90% of the amount paid. To cancel an order call 1-847-818-1599 to leave a voice message or contact admin@icapbridging2worlds.com. Refunds are not provided for cancellations after 24 hours of order confirmation.

While we aim to complete all applications in a timely manner we can make no assurances as to the availability of documents or the timeliness of responses of the government sources that issue the required documents.

Refunds are not issued in the event that no record is found by a US or Italian government source.